QUALITY POLICY
PT. SMART METER INDONESIA
YEAR 2024
PT. SMART METER INDONESIA is an Indonesia-based company primarily engaged in Smart Energy Meter. Established in 2005, We are pleased to announce that PT. SMART METER INDONEŠIA is the first pioneer in Indonesia market and proudly made in Indonesia.
We prioritize product quality and customers satisfaction by consistently implementing a quality management system based on ISO 9001 : 2015.
To achieve the successful implementation of the Quality Management System in PT. SMART METER INDONESIA, our management establish the quality policy to support the company aim, as follows :
QUALITY AND EFFICIENCY
By prioritizing product quality, is the policy that must be achieved by all departments in the organization. Prioritizing and efficient and effective manufacturing system to achieve best product quality and making continuous improvements.
CUSTOMER SATISFACTION
Customer satisfaction is the orientation of all departments in our organization. We always strives to provide good services to all customers by providing product knowledge, solving problem in fields, quality product, new innovation according customer’s input and suggestion and always listening the market needs.
NEEDS AND EXPECTATION OF THE INTERESTED PARTIES
By running the company’s business, PT. SMART METER INDONESIA establishes communication, listen and considers the expectation of interested parties. By implementing business ethics and company principles, PT SMART METER INDONESIA establishes relationship with interested parties as employees, shareholders, bank, government, suppliers of goods and services, outsourcing service providers.
HUMAN RESOURCES
The company always concern the employees and the company’s support for professionalism in work are the company’s quality policy. Ensuring all employees have motivation, a sense of belonging to the company and willingness to learn will make the organization grow. Provide all employees of PT SMART METER INDONESIA develop into a professional through internal and external training so all the human resources can ready to follow and face the new technology and knowledge.
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT
The global pandemic crisis has been passed. However, PT SMART METERI NDONESIA remains vigilant to face the possibility of a health crisis that may reoccur, because employee health is the company's priority. PT. SMART METER INDONESIA through the implementation of the Occupational Health and Safety Management System continues to prepare a conducive, safe, comfortable and healthy work environment for all employees and always improves and enhances working environmental conditions. The management of PT.SMART METER INDONESIA believes that providing a safe, comfortable and healthy work environment can improve the company's overall performance.
Quality Policy PT SMART METER INDONESIA aims that all employees and interested parties can grow together with PT. SMART METER INDONESIA
This Quality Policy will review by Management PT. SMAT METER INDONESIA regularly.